Sunday, June 30, 2019

That's a Wrap... Finally

What we started with in February
In the last post on our kitchen remodel the cabinets were in and everything else needed to get the kitchen functional was waiting on installation of the countertops. We were very excited about being so close to completion of the project. We should have known better.

When we ordered the countertops, we ordered one style for the main counters and another style for the island, just to create a little interest. The main countertop material came in, but material for the island was nowhere to be found. After a little investigation the dealer discovered what we wanted for the island was no longer made – this was April 5.  

“But the good news,” the dealer said cheerfully “is that we can install the countertop we have, and you’ll have a functional kitchen. You just need to pick out a replacement style and I’ll put a rush on the order.”

What we ordered
Great. Another trip to the showroom and a substitute countertop was selected. The material was more expensive, and I do have to give props to the dealer for selling it to us for the same price as the original. And he wasn’t kidding about putting a rush on it. By April 19 the kitchen was finished except for tiling the backsplash.  

There had been a six-week lag in getting the tile. (The tile is made in Italy. It is shipped to the U.S. by rowboat.) There was great jubilation and numerous high fives as we happy-danced around the island upon notification of its arrival. This was April 25. FINALLY! The completion of the project was in sight! We would be done in time for our daughter’s visit the end of May. 

What we got, and returned

Not so fast, Fluffy. Upon opening the first box of tile it was apparent the wrong tile had been ordered. Trip back to the store to return and reorder. Two days later we were informed the tile we wanted was backordered. It would not be a six-week wait; it was an unknown wait. With that bit of news, we cancelled the tile order completely and started an intense search for something suitable that was in stock locally. Our efforts paid off when we found tile that was just the right shade of green and even had a much more interesting pattern than simple circles or squares. The backsplash would be a masterpiece!

Lots and lots of little pieces to cut
We opted to do the tiling ourselves because… well… we are stupid. Mrs. Poynor does the tiling and grouting while I do the cutting. It has been a successful symbiotic relationship for decades. She gets to do something she enjoys, and I get to swear – lots.

The tile we selected was one of those mosaic types where the pieces are attached to a mesh in roughly one-foot squares. The mosaic pieces were of two differing shapes and two differing sizes. The biggest was two inches at the widest; the smallest was an inch and a half. It took less than twenty minutes into the effort for the question, “What the HELL were we thinking?” to escape my lips. It was a question I offered up frequently as we proceeded.

On the top and bottom of the backsplash, mosaic pieces would have to be cut. Not just in half. Oh, no! That would have been way too simple. In the end, 256 little pieces had to be cut. And let’s not forget going around the electrical outlets. In the end, all I can say is that it is very fortunate tile saws use blunt diamond blades, not ones with teeth. Otherwise, I would be typing this with my elbows.

Master grouter at work... do not disturb!
In the end, however, the finished product was as nice as we had hoped. AND we got it done with three days to spare before our daughter and her family arrived.

The finished project, and we're very happy with it.

Friday, April 12, 2019

Bomb Cyclone

I’m sitting here, looking out the front window. A very light snow is drifting down on what could pass for a scene out of Hitchcock’s classic The Birds. The trees across the street that had just started budding out five days ago are covered with snow and ice, but alive with robins. Robins who appear to be confused, uncomfortable and looking for an excuse to turn carnivorous.

It’s the 12th of April for Pete’s sake! Robins should be singing loudly in sunny skies with temperatures pushing 60 degrees (roughly 16 degrees for Celsius fans). Not huddling in ice crusted limbs, mumbling bitterly while gazing out over 18 inches of snow on the ground in 25 degrees (again, minus 4 for Celsius). This is the aftermath of what the Nasty Weather Service dubbed a “bomb cyclone.” I don’t know if the NWS actually coined that term, or somebody in the media decided it sounded better than “really big-assed storm with lots of wind and snow,” but nonetheless here we are in the wake of such an event.

Bombed cyclone preparation?
There was plenty of warning about the impending apocalypse. Weather reports let everyone know well in advance something nasty was about to descend. There was plenty of warning to prepare: stock up on food items, Jack Daniel's, batteries, wine, etc. and more wine. It was a drill we had just completed less than a month ago. This latest storm will, hopefully, be the culmination of an “unusual winter.”

Unusual. That is the term most of the locals have used when I’ve asked about this year’s winter. (Actually, there were other terms used that were vastly more accurate, not only in the physical description but also in emotional release. However, those terms are not suitable for this generally PG-rated blog.) This winter has provided more than double the usual snowfall and temperatures that have consistently been below normal since late December. February was the third coldest on record – being beaten out by 1899 and 1936.

Okay, it’s been a tough winter by normal South Dakota standards. So what? To be truthful, this winter, here in Rapid City, has not been that exceptionally brutal compared to many experienced in Alaska. And that is the real issue for me because I don’t know my neighbors that well.

When we moved here and began meeting people, the usual questions and answers ensued.

“Where did you move from?”

“We moved up from New Mexico.”

That answer was normally met with a confused look and the second question. “Did you move here for work?”

“No, we’re retired.”

At this point, the confused look was exchanged for one of total disbelief. “And you moved to South Dakota? You do realize we have winter up here, right?”

“Well, that’s one of the reasons we moved here, for a little winter. See, before we were in New Mexico, we lived in Alaska for 35 years. We discovered we really missed winter.”

Their look of total disbelief was exchanged for one of deep concern for our mental health before walking off shaking their heads.

Rapid City witch trial of 2019
As winter progressed, particularly in February, the demeanor of people shifted from the South Dakota friendly and cheerful toward more of a Russianesque type; not unfriendly, but more fatalistic. “Hello, comrade! So good to see you as we all prepare to freeze to death.”

I also noticed our introductory conversations began to elicit looks of suspicion instead of disbelief or concern. Although never verbalized, when we uttered the words “missed winter” people seemed to view us in a different light; one that I imagine was common during the Salem witch trials. 

The bomb cyclone of March was heralded as the dying gasp of Old Man Winter. Following in its wake a spate of nice weather followed, providing days of sun and above normal temperatures. The improvement in moods and outlook were palpable. Life was wonderful, and neighbors went back to waving at us cheerfully. Then came bomb cyclone number two. Roads closed, schools closed, businesses shut down and the community collectively hunkered down to ride it out, scowling.

A scant 4 days after sunny and 70 degrees
 In truth, I’m grateful for the high winds that accompanied this last bout of winter blast. I am certain they kept blowing out the fires under the kettles of tar and scattered the feathers. I just hope the sunny, quiet weather predicted to arrive this weekend materializes. I would genuinely hate to move again.

Friday, March 29, 2019

IRS - not here to help

In Saturday’s mail was a letter from the IRS. Officially, it was form LTR 5071C. The letter advised me that they suspected fraud involving identity theft with my 2018 tax return. I can truly appreciate the diligence the IRS showed in protecting me against identity theft. I have had my identity stolen before and can tell you from that sad personal experience it is not fun trying to straighten everything out. (However, to be perfectly fair about the matter, the thieves were ultimately kind enough to return my identity to me, although I thought doing it with a sympathy card was a bit tacky.)

According to the letter the entire matter could be easily straightened out with a simple visit to the IRS website to verify my identity. Wow! Usually anything involving the government is a long, drawn out ordeal. Not this time Bunky, it would only be a simple matter of going online. Oh, glorious day!

With a happy, pattering heart I typed in the URL for IRS identity verification, only to be bitch-slapped with a digital brick wall. I was informed I had to create an account with the IRS. Create an account? I don’t have one? What do they call everything I have submitted to them for the past 47 years associated with my social security number? I’d say there should be more than just an account. Seems to me I should be in line for at least an engagement ring.

At the “Create an Account” page one is assured it will only take a few minutes. It all starts out with the usual information: name and SSN. Immediately after that, a trick question is thrown at you: “What was the address used on your last submitted tax return?”

I believe a judge’s ruling is needed on that question. Are they talking the very last SUBMITTED return, as in 2018 income tax, or the last ACCEPTED tax return, as in 2017 income tax? It was a stab in the dark, and I went for the former – at least I thought that’s what I typed in before clicking the enter button. I was immediately informed that I did not exist but might want to try proving my existence again. It seemed ironic the IRS told me I didn’t exist, but on the other hand maybe I didn’t. After all, there was an excellent chance I had been stolen. No matter, there was a chance to redeem myself.
I do too exist!

I re-entered the information being very careful to ensure the address was entered correctly and was immediately informed my SSN didn’t match. Well, it’s hard to verify the SSN entry when only dots are displayed. Not a problem, we can do this again. Being ever so careful, the information was entered a third time, reviewed as best I could and submitted.

Well, nuts! I still didn’t exist. Having struck out I would have to wait 24 hours before playing “Give That Answer” again. At that point the decision to call the IRS directly on Monday was made.

So, first thing Monday morning, before coffee or anything, I called the contact number listed on my LTR 5071C. Again, I want a judge’s ruling: is it really okay to suggest immediately upon answering calls on a Monday morning that the caller might want to try back Wednesday or Thursday? Is the hold time that long? Is everyone that hungover from the weekend? Is everyone that zeroed in on the donuts before they become stale? More importantly, why didn’t I have that message option when I was working?

Being fearless, I decided to hold and see what happened. In less than thirty seconds my call was answered. The lady did not sound happy that I hadn’t taken the Wednesday/Thursday option. In fact, she sounded not only hungover, but like she had also missed out on the donuts. I explained that I had received an LTR 5071C and needed to verify my identity.

“Have you gone to the identity verification website?” she asked.

“Yes ma’am. According to you folks, I don’t exist.”

“I guess we’ll have to do this over the phone, then” she said. Quickly adding in a threatening manner, “If your answers don’t match my information, you will be required to appear in person at your local IRS office to verify your identity.”

I tried to sound pleasant, as though talking to someone from the IRS was the highlight of the new millennium for me. “Yes, ma’am. I’m ready.”

“Do you have the previous year’s return in front of you?”

“Yes, I have my 2017 return right here.”

“No. Your 2018 return.”

“Yes. I have both 2017 and 2018.”

“Both 2017 and 2018? Good.” Then she tried to trip me up with, “And all the supporting documentation… W-2’s, 1099’s and other supporting information?”

She made it sound as though she might make a few things up, but I assured her I had mounds, in fact a veritable plethora, of supporting documentation. And so, the Inquisition began. It started out with simple information: my name, SSN, date of birth, mother’s name, father’s name and current address. I was waiting for something really tricky, like who won the 1953 World Series, but instead she started asking about the returns.

“Who did you get your W-2 from?”

We file married joint return on our taxes, so I answered, “We’re retired, we don’t get W-2’s.”

“I’m not asking about WE,” she snapped, “I’m asking about YOU. Who did you get your W-2 from?”

“The answer is the same, ma’am. I am retired and don’t get a W-2.”

“Well, what did you get to show your primary income?”

Briefly, ever so briefly, the response, “A paper bag that previously held money from the drugs I sold,” passed through my mind. However, fear of complicating matters forced out the answer, “A 1099.”

“What kind of 1099, and where did it come from?”

And so, it continued, on and on, until the contents of both bulging envelopes containing the past two tax returns had been disgorged and spread out upon my desk.

“Okay, it would appear we can verify your identity,” she finally conceded. “We can now proceed to process your tax return. It will be nine weeks before processing is complete, and we can issue your refund. If you do not hear something in nine weeks call our support line.”

“Did I hear you correctly? Did you say nine weeks? It only takes six weeks to process if a return is mailed in! Mine was filed electronically.”

“You don’t understand. Your return was frozen, placed on hold. It will be nine weeks to process it,” she explained slowly, as if talking to a small child. And then added, “It used to take up to 180 days to verify identities, so really, things are much better now.”

Funny, things don’t feel much better.

What I'll look like by the time the refund gets here.

Wednesday, March 20, 2019

A Week of Non-remodeling

Day 1 of plan was a cinch
This post was supposed to be the wrap up to the kitchen remodel tale. (To see the first segment click here.) Well, it’s not only late, it’s not a wrap up, either. Normally, my laziness would explain the delay of the post. Not this time, however, as I have a legitimate excuse – or several to be more accurate.

You know how when there is a plan of action that has steps that require the completion of other steps before the plan can continue?  And how sometimes the completion of those required steps is just elusive? And then when things finally do get squared away and the required steps get done and all looks to be fine and dandy, there’s this blizzard? Welcome to my world.

Before the kitchen remodel started our contractor sent us his estimate on how things were to proceed. His estimated time frame, give or take a couple, was eight days. (After that, digital measurements would be needed for the new countertops, which would take two to three weeks for cutting and installation.) It was a great plan. 

Notice lack of cabinets on left side

Day 1: Remove existing cabinets, appliances and countertops.
Day 2: Frame 3-foot high, 6-foot long wall from corner to past oven. Electrician and plumber will run electrical and gas lines to new oven location.
Day 3: Subcontractor will install ducting in floor for downdraft oven vent. Sheetrock, mud and tape wall when subcontractor is finished.
Days 4 through 6: Install new cabinets per new kitchen layout.
Day 7: Assemble kitchen island.
Day 8: Install knobs and pulls. Install trim and kickboards.

Day 1 was February 25th, and the contractor adhered tightly to his schedule for two full days. After that, things went south.

On Day 2, the new appliances were to be delivered – a new refrigerator, dishwasher and range. Of the three, the range was critical. Because no vent had originally been built into the kitchen, we chose is a downdraft style of range. The vent ducting must match up to the underside of the range. Hence, no range meant no ducting work. No ducting work meant no installation of the floor cabinets on the west side of the kitchen. 

The appliance store where we ordered the range assured us it would be delivered on March 5th, so the subcontractor was rescheduled for March 6th. In the interim, all the upper cabinets and some of the lower cabinets could be hung. All was right in the world, until the appliance store called on the 4th to state the range would not be delivered on the 5th of March. In fact, at this point the store was suddenly unsure when the range might show up.

*Sigh* There is no "try" only DO!
William Congreve coined the phrase, “Hell hath no fury like a woman scorned.” I’m sure he had no idea what a dual fuel, downdraft range could possibly be, or even the concept of a kitchen remodel, when he penned those words in 1697. However, I can state with a good deal of certainty had he seen Mrs. Poynor on March 4th, 2019, the phrase would have come out a little different.

I don’t believe I have ever seen my wife so enraged. While she was engaged on the phone with the store manager, I gathered up all the sharp objects and double checked the gun safe to make sure it was locked. She was never rude or profane, just extremely determined to extract a promise of delivery and a firm date. She firmly rebuffed all attempts at mollification. There would be no nebulous promises. There would only be results. Although she never quoted him, Yoda would have been proud of her insistence. In the end, her unyielding approach worked. The store agreed to obtain the range at another store in Nebraska and deliver it first thing on the 8th. The venting subcontractor was rescheduled for the afternoon of the 8th.

Just when things started going smoothly...
Things were finally going our way. Thanks to my wonderful wife, we were back on track. What a wonderful feeling, albeit short lived. The subcontractor canceled on the morning of the 8th, rescheduling for the 12th. After less than three hours on the 12th, the venting was in and the contractor could proceed to Day 3 of the grand plan. 

Sixteen days after the initial start of the remodel, the contractor completed what should have been the third day. That was also the day the blizzard hit. Two days of wind and snow. The contractor dug out and finished setting all the cabinets on March 15th. 

And here we sit, twenty-two days after the start of the remodel. The counter measurements have been made, and now we wait two or three weeks to be finished completely. In the meantime, we have the finest plywood counters available. 

There's nothing to this making counters thing.